Digital enablement
Product Features
Applying Technology
Use Cases
- All
- Marketing
- Logistics
- Finance
- Governance
- Procurement
- Production
- Maintenance
- Security
- Customer Service
- Administration
Business Intelligence
Visibility of orders, operations, maintenance jobs, customer complaints etc. combined with the right context (meta data)- who, what, when, where... provides valuable insights.
Monitoring & Control
Real time data against known control thresholds is required to stay on top of execution. Preventive or Corrective actions can be take. It makes operations smarter and reduces mistakes.
Performance Tracking
Working culture of building Plan vs actual or performance tracking in all operations keeps people and processes objective.
It enforces planning (future) , being mindful & executing as per targets (now) and learning from actual execution (past).
Root Cause Analysis
Top management needs to setup a practice of analyzing all significant events- both good or bad.
Organizations not having the culture from learning from mistakes or having the heart to acknowledge (and forgive) mistakes will have more skeletons in each cupboard eventually leading to mediocrity or failure.
Information available at finger tips and ability to drill down to root cause is the best practice for root cause analysis at scale. Balance score card
Collaboration
N-Tier networks, Inter-modal transport with Distribution centers (transshipment locations) are common in many commodity industries (Metals, Oil, Chemicals, Cement).
For commodities cost of transport is a significant cost component with respect to price realization of product itself and the volumes are high. This requires careful planning to keep production and sales in sync.